Final Stage · Legal
Last updated 15 August 2026
These terms cover the service Final Stage provides to the businesses whose sites we build and host. By creating an account or paying for a plan, you agree to them.
Who you are contracting with. Final Stage is a trading name of Final Stage LLC, a Washington limited liability company whose registered address is 100 N Howard St Ste R, Spokane, WA 99201. “We”, “us” and “Final Stage” in this document mean that entity.
We build a website for your business from the answers and materials you give us, host it, keep it running, and give you tools to edit it. Which tools you get depends on your plan. Plans and their prices are listed on our home page and shown before you pay.
You need an account, and you are responsible for what happens under it — keep your password to yourself. Tell us promptly if you think someone else has access. You must be able to enter into a contract in your jurisdiction.
Plans are billed monthly in advance through Stripe. The price shown at checkout is the price charged. Additional sites beyond those included in your plan are billed at the published per-site rate and adjust automatically as you add or remove sites.
If a payment fails we will retry it. Your plan's features continue for a short grace period; if payment is still outstanding after that, paid features stop until the account is brought up to date. If a subscription is cancelled, paid features end.
Prices can change. We will give you at least 30 days' notice by email before a change affects you, and you may cancel before it takes effect.
This subscription renews automatically. Your plan renews every month on the day you started, and the card on file is charged the then-current price, until you cancel. There is no minimum term and no cancellation fee. We email a receipt for every charge.
You can cancel at any time, yourself, from Account & Billing in your dashboard — the same place you started the plan. No phone call, no retention offer, no email to us required. Cancelling takes effect at the end of the period you have already paid for: the plan is simply not renewed, and paid features continue until then.
Monthly fees already paid are not refunded, except where the law requires it or where we have plainly failed to deliver.
You can ask us to delete your project at any point. Deletion removes the site's data — including enquiries, bookings and orders — so export anything you want to keep first. See the Privacy Policy for what deletion covers and the limits of it.
Your content stays yours — your text, photos, logo, products and customer records. You give us permission to store, adapt and publish it for the purpose of running your site, and nothing else.
You confirm you have the right to use what you upload, including photographs. If you upload something you do not have the rights to, we may remove it.
The site we generate for you is yours to use for your business. The Final Stage platform itself — the builder, the templates and the underlying code — remains ours.
The Data Processing Addendum forms part of these terms and governs how we handle your customers' personal data on your behalf.
When people book, enquire or buy through your site, that information is yours and we hold it for you. You are responsible for how you use it: telling those people what you collect, honouring their requests, and following the marketing and privacy rules that apply to you. We will not market to them.
When you connect Stripe, PayPal or Square, payments go to your account with that provider. You are the seller — the merchant of record — for everything sold through your site. We are not a party to those sales and we never hold your customers' money.
That means the sale is yours to stand behind. You handle delivery, refunds, cancellations, complaints and chargebacks, and you set the terms your customers buy under. Your payment provider has its own agreement with you covering disputes and payouts, and that agreement, not this one, governs the money.
We provide the software that takes the order and passes it to your provider. If a customer of yours contacts us about a purchase, we will point them to you.
Do not use the service to break the law, to publish content you have no right to, to send unsolicited bulk email, to impersonate someone, or to attack or interfere with the service or its other users. We may suspend an account that does, and will tell you why.
We aim to keep your site up and to fix problems quickly, and we monitor for failed builds so we find out before you do. We do not offer a guaranteed uptime figure, and we would rather say so than publish a number we do not measure. Planned maintenance, a failure at a provider we depend on, or events outside our control can interrupt the service.
Features can change. If we remove something you rely on, we will tell you in advance.
We provide the service with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential losses, for lost profits, or for loss of data beyond restoring what we hold in our own backups.
Where we are liable, our total liability in any 12-month period is limited to the amount you paid us in that period.
Nothing here limits liability that cannot lawfully be limited.
We may update these terms. If a change materially affects you we will email you before it takes effect. Continuing to use the service after that means you accept the new terms.
Questions: hello@finalstage.us.
Postal: 100 N Howard St Ste R, Spokane, WA 99201.
These terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. If you are a consumer somewhere with stronger local protections, those protections still apply to you — this clause does not take them away.
Talk to us first. Almost everything is faster to fix by email than by filing anything. Write to hello@finalstage.us with what went wrong and what you want done, and we will reply within 30 days. Both sides agree to try this before starting a formal claim.
If that does not resolve it, the courts of Spokane County, Washington have exclusive jurisdiction, and both sides submit to them. Either of us can still bring a claim in a small-claims court that has jurisdiction, and either of us can seek an injunction to stop misuse of intellectual property or confidential information without going through the step above first.
Each side pays its own costs unless a court orders otherwise.